Privacy Policy

Effective Date: October 15, 2026

At DeAnza Termite & Pest Control, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, https://deanzatermite.com/, requesting services, or communicating with our team.

This Privacy Policy explains how we collect, use, store, and protect your information, including information collected through our website forms and SMS communications.

Information We Collect

We may collect personal information when you visit our website, request a quote, schedule an appointment, contact us, or voluntarily subscribe to SMS communications.

Information we may collect includes:

  • Full name

  • Email address

  • Phone number

  • Residential or business address

  • Service requests and appointment information

  • Messages and inquiries submitted through our website

  • SMS subscription preferences and consent records

  • Website usage information, including IP addresses, browser types, and cookies

How We Use Your Information

We may use the information collected for the following purposes:

  • Responding to inquiries and service requests

  • Scheduling and confirming appointments

  • Providing termite and pest control services

  • Sending appointment reminders and service-related notifications

  • Improving our website, services, and customer experience

  • Maintaining business records and complying with applicable legal requirements

SMS Communications and Consent

DeAnza Termite & Pest Control may offer SMS communications to customers who voluntarily provide their mobile phone numbers and agree to receive text messages.

Depending on the consent provided, SMS messages may include:

  • Appointment confirmations and reminders

  • Scheduling notifications

  • Service updates and follow-up communications

SMS participation is optional. Providing a phone number through a website form does not automatically constitute consent to receive marketing text messages.

Where required, we obtain express consent through an optional, unchecked checkbox or another appropriate opt-in mechanism.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us at (951) 677-8770.

Consent to receive promotional SMS messages is not a condition of purchasing our services.

SMS Data Privacy and Sharing

We respect the confidentiality of your mobile phone number and SMS consent information.

We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We may share information with authorized service providers that help us deliver SMS communications, manage customer requests, or operate our business. Such providers may process information only as necessary to perform services on our behalf, subject to applicable privacy and security obligations.

SMS consent information is not shared with third parties for their independent marketing purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and evaluate website performance.

These technologies may collect information such as browser type, device information, IP address, and website interaction data.

You may manage or disable cookies through your browser settings, although certain website features may not function as intended.

Do Not Track signals. Some browsers offer a “Do Not Track” (DNT) setting. Because there is no common industry standard for responding to these signals, our website does not currently respond to browser Do Not Track signals.

Information Sharing and Disclosure

We may share personal information with trusted service providers that assist with website hosting, customer communications, appointment scheduling, analytics, and business operations.

We may also disclose information when required by law, to respond to lawful requests, protect our legal rights, or prevent fraud and misuse.

We do not sell personal information for monetary compensation. Any additional disclosures or privacy choices required by applicable law will be provided as appropriate.

Third-Party Services We Use

We use the following service providers to operate our website and communicate with customers. They may collect or process information as described in their own privacy policies:

  • Google reCAPTCHA protects our website forms from spam and abuse. reCAPTCHA collects hardware and software information, such as device and browser data, and sends it to Google for analysis.
  • Google Maps displays an interactive map of our location on our website. Google may receive your IP address and map interaction data.
  • Trustindex displays customer reviews from third-party review platforms on our website.
  • Hostinger hosts our website and processes form submissions and server logs.
  • Our text messaging service provider sends our appointment reminders and service-related text messages.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, disclosure, or alteration.

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, and comply with legal obligations.

SMS consent and opt-out records may be retained as necessary to document communication preferences and demonstrate compliance.

Your Privacy Rights

Depending on your location and applicable law, you may request access to, correction of, or deletion of certain personal information we hold about you. You can:

  • Review or update your information: email us at mail@deanzatermite.com with the subject line “Privacy Request,” call (951) 677-8770, or write to us at the address below. Tell us what information you would like to see, correct, or delete.

  • Correct your contact details: reply to any service email, or tell our office staff at your next appointment.

  • Stop text messages: reply STOP to any text message, or ask us by email or phone.

We will verify your identity using information we already have on file (such as your name, phone number, and service address) before acting on a request, and we will respond within 45 days. You will not be treated differently for making a privacy request.

Third-Party Websites

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those websites.

We encourage visitors to review the privacy policies of any external websites they access.

Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any changes will be published on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact:

CURA, doing business as DeAnza Termite & Pest Control
43114 Black Deer Loop F, Temecula, CA 92590

Email: mail@deanzatermite.com
Phone: (951) 677-8770
Website: deanzatermite.com

For SMS assistance, reply HELP to a text message. To opt out, reply STOP.