Privacy Policy

Effective Date: October 9, 2026

At DeAnza Termite & Pest Control, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, https://deanzatermite.com/, requesting services, or communicating with our team.

This Privacy Policy explains how we collect, use, store, and protect your information, including information collected through our website forms and SMS communications.

Information We Collect

We may collect personal information when you visit our website, request a quote, schedule an appointment, contact us, or voluntarily subscribe to SMS communications.

Information we may collect includes:

  • Full name

  • Email address

  • Phone number

  • Residential or business address

  • Service requests and appointment information

  • Messages and inquiries submitted through our website

  • SMS subscription preferences and consent records

  • Website usage information, including IP addresses, browser types, and cookies

How We Use Your Information

We may use the information collected for the following purposes:

  • Responding to inquiries and service requests

  • Scheduling and confirming appointments

  • Providing termite and pest control services

  • Sending appointment reminders and service-related notifications

  • Sending promotional offers and marketing messages when you have provided appropriate consent

  • Improving our website, services, and customer experience

  • Maintaining business records and complying with applicable legal requirements

SMS Communications and Consent

DeAnza Termite & Pest Control may offer SMS communications to customers who voluntarily provide their mobile phone numbers and agree to receive text messages.

Depending on the consent provided, SMS messages may include:

  • Appointment confirmations and reminders

  • Scheduling notifications

  • Service updates and follow-up communications

  • Promotional offers, discounts, and special announcements

SMS participation is optional. Providing a phone number through a website form does not automatically constitute consent to receive marketing text messages.

Where required, we obtain express consent through an optional, unchecked checkbox or another appropriate opt-in mechanism.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us at (951) 677-8770.

Consent to receive promotional SMS messages is not a condition of purchasing our services.

SMS Data Privacy and Sharing

We respect the confidentiality of your mobile phone number and SMS consent information.

We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

We may share information with authorized service providers that help us deliver SMS communications, manage customer requests, or operate our business. Such providers may process information only as necessary to perform services on our behalf, subject to applicable privacy and security obligations.

SMS consent information is not shared with third parties for their independent marketing purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and evaluate website performance.

These technologies may collect information such as browser type, device information, IP address, and website interaction data.

You may manage or disable cookies through your browser settings, although certain website features may not function as intended.

Information Sharing and Disclosure

We may share personal information with trusted service providers that assist with website hosting, customer communications, appointment scheduling, analytics, and business operations.

We may also disclose information when required by law, to respond to lawful requests, protect our legal rights, or prevent fraud and misuse.

We do not sell personal information for monetary compensation. Any additional disclosures or privacy choices required by applicable law will be provided as appropriate.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, disclosure, or alteration.

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, and comply with legal obligations.

SMS consent and opt-out records may be retained as necessary to document communication preferences and demonstrate compliance.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also withdraw SMS marketing consent at any time by replying STOP to a promotional text message.

To submit a privacy-related request, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those websites.

We encourage visitors to review the privacy policies of any external websites they access.

Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any changes will be published on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact:

DeAnza Termite & Pest Control

Website: https://deanzatermite.com/

Phone: (951) 677-8770

For SMS assistance, reply HELP to a text message. To opt out, reply STOP.